If your card's lost, damaged or stolen – or you've seen transactions that look fraudulent – freeze your card immediately:
1. Go to the Card tab in the app
2. Tap Freeze my card
When you've done this, please send us a message explaining the situation so we can help:
1. Tap the Settings cog on the app
2. Scroll down to Support and tap Support centre
3. Send us an email or chat with our support team