I made a purchase with my card but have not got any points. What happened?

Only your first 5 transactions in a statement period will gain you points, you can see these in the 'Grow activity'.

If you have already made 5 transactions, you can keep using your card but will not earn more points.

The allowance will reset next time we send you your card statement.

The cut off point for your 5 transactions is your statement date.

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